BILINGUAL CRISIS COUNSELOR & CASE MANAGER

Full Time: 40 hours/week

Health Benefits Available/Open Until Filled

About the Position

Under the supervision of the Lead Mental Health Clinician, and within a broad framework of standard policies and procedures, duties will be split between Crisis stabilization and Case Management. Crisis response clinician will assess, stabilize and provide brief short-term counseling to determine immediate and short-term level of appropriate care for clients. Clinician must be able to handle stressful situations, manage difficult and/or emotional situations, be able to adapt quickly to changing situations while effectively balancing competing demands and deadlines and maintaining professionalism and composure in a fast-paced environment. Case managers will implement activities of comprehensive prevention and intervention services to meet an individual's and family's mental health needs through communication and available resources to promote whole-person mental health recovery and positive outcomes. Must do well under pressure, have strong clinical judgement, be a proactive and innovative team member who is flexible in interchanging roles of crisis clinician, case manager, mentor, educator, advocate, and activities coordinator while maintaining a strength-based and positive professional relationship with participants, families, community stakeholders and Pajaro Valley Unified School District personnel.

 

About the Agency

Pajaro Valley Prevention & Student Assistance, Inc has been the leader of youth prevention and intervention services in the Pajaro Valley for decades. With three current locations and several satellite centers, PVPSA is committed to making access to services a priority for members in our community.  We believe that every young person in our community should have the opportunity & access to services and programs to help them thrive. Our mission is to improve the quality of life of students and families in the Pajaro Valley by providing health education, prevention services, mental health, and substance abuse services, and by advocating for public policies that protect the health of our community.

Duties and Responsibilities

  • Provides crisis assessment, stabilization, and safety planning

  • Provides short-term stabilization counseling services to clients and their families as needed

  • Provides case management support to youth participants and their families

  • Provide services and document these services 70% of the working day:
                     Strict clinical documentation deadlines are in place – training and guidance will be provided

  • Communicate, partner and/or consult with a variety of organizations and/or agencies to attain additional services for students and families

  • Participate as a proactive and positive team member in case management conferences as required to ensure effective implementation of services and supports

  • Engage in team meetings with other staff within the Crisis team

  • Maintains clinical documentation, and progress notes of all services provided in a timely & scheduled manner

  • Maintains a positive working relationship with peers, program personnel and community partners & stakeholders.

  • Works with other crisis counselors to support the referrals for clients and families to counseling services within the agency and other services with outside agencies

  • Collaborates with other case managers, counselors, and collaborative partners

  • Adhere to all confidentiality requirements.

Employment Standards

Knowledge of:

  • Risk and safety assessment practices for youth and children

  • Conflict Resolution Techniques

  • Trauma informed practice and safety planning

  • School and community organization

  • Strength based and cultural appropriate services

Ability to:

  • Be comfortable supporting those in crisis and use creative problem-solving tools

  • Be flexible in day-to-day tasks, and adjust priorities and plans for the day as crisis situations arise

  • Communicate effectively, and maintain a high level of organization & ability to meet deadlines

  • Establish and maintain effective work relationships with those contacted in the performance of duties

Training and Experience 

Bachelor’s degree and at least two (2) years of prior experience in a classroom setting or other youth and community-based environments demonstrating similar duties and responsibilities. Must be flexible in interchanging roles of mentor, educator, advocate, and activities director while maintaining a strength-based professional relationships with participants, families, and collaborative partners. Valid California driver's license and clearance for agency vehicle insurance coverage.   Negative fingerprint screening and tuberculosis skin test/x-ray.

Salary and Benefits

$46,552.00 - $54,015.00 per year. Eligible for medical, dental, and other employee benefits. 

How to Apply

If interested, please submit a letter of interest, resume and a minimum of three references (with contact information) via email or mail to:

PVPSA Human Resources

Email: adminhr@pvpsa.org

Mail: 335 East Lake Avenue, Watsonville, CA 95076